VIP SERVICE
Shangri-La, or utopia, according to the ‘Lost Horizons’ novel that gave the hotel group their name – by anyone’s standards fulfilling a guests expectation of utopia is going to be tricky. We have stayed with Shangri La before and were very impressed by the service. Faced with the plethora of hotel options in Abu Dhabi, choosing a known quantity and in such a unique location allowed us to see whether utopia existed!!